We respect your privacy and support all efforts to protect it. We will never re-sell or distribute your personal information to any other entity for any reason whatsoever. This includes your e-mail address, as well as your mailing address and phone numbers.
When you place an order with us, we request your name, billing address, shipping address, credit card number, expiration date, and email address. We consider this information to be absolutely private, and we keep this information secured internally from outside parties. We use the information only for the limited purposes of processing your orders, updating our site, and notifying you of upcoming wine releases and events. We do not share your private information, ever.
When purchasing wine, we will dispatch your order via UPS for Ground shipments, and FedEx for Air shipments, weather permitting, on a predetermined scheduled ship date or the Monday after your order is placed. Should you be the rare recipient of an off-condition wine, please let us know. Do not dispose of the wine, just re-cork it and email us at email@example.com If your product is damaged in shipping, please notify us immediately, and we will file a claim with the shipping company, as well as replace your damaged bottles.